Shipping policy

Shipping and Delivery

Orders ship directly from China.

Order processing

Quotation, specification and payment details are reviewed within 1–3 business days, excluding weekends and holidays.

Production lead time

Ready-to-ship items are dispatched within 3–5 business days. Custom and OEM orders require 20 business days for production after specifications and payment are confirmed. Production time does not include international shipping, customs clearance or final-mile delivery.

International shipping

International shipping typically takes 5–15 business days depending on the destination and service. We use DHL, FedEx, UPS and sea freight depending on destination, order size and requested trade terms. Transit estimates are not delivery guarantees and may be affected by customs, local carriers, weather or other circumstances outside our control.

Shipping confirmation

We will provide a shipping notification and tracking or freight information when the shipment is dispatched.

Address changes

Contact us at raymond@super-edisplay.com before dispatch if the delivery address needs to change. Address changes cannot be accepted after the shipment has left our factory.